Library Social Worker
Request one-on-one assistance and expert referral.
If You Need Immediate Help
If you or someone you care for is experiencing a mental health crisis that requires immediate attention:
- Dial 911
- Call or Text the Minnesota Crisis Line (free, available 24/7):
- Text MN to 741741 or dial **274747
- Dial 988 or 1-800-273-TALK (8255) for the National Suicide Prevention Lifeline
If you are in crisis, please contact:
Talk to the Library Social Worker
Who is the Library Social Worker?
Saint Paul Public Libraries has one full-time social worker. They are available to guide patrons in connecting with community resources that meet their unique needs. They are highly knowledgeable about public, private, and government organizations that can assist patrons.
What can I expect from a meeting with the Library Social Worker?
The library social worker is available to meet with you one-on-one at your preferred SPPL location, via telephone, or email, to determine what agencies or resources are able to meet your needs. You do not need an appointment to come in to Open Hours (see below).
What types of topics can they help me with?
The social worker is equipped to help with the following topics:
- Housing / Shelter
- Community Resources
- Mental health
- Food / SNAP
- Programs for children and teens
- Caregiving for friends and family members
- Many other topics
Do I need an appointment?
To meet with the social worker during Open Hours you do not need an appointment. However, if those times or locations do not work for you please reach out to the social worker directly by email, phone, or by filling out the form below.
What else should I know?
Conversations with the library social worker specialists are confidential, with a few exceptions:
- When consulting with their supervisor and team members as a means to ensure excellent service to our patrons.
- If a patron mentions harm to themselves or others to ensure safety for all.
- If served with a lawful court order or subpoena.
The social worker can refer you to social service agencies; however, they do not provide counseling, therapy, or case management.
Request an Appointment
Call 651-280-2190 (Monday - Friday, 9:00 a.m. - 5:30 p.m.), email Carolyn.Hockey@wilder.org, or complete this form below to submit a request for assistance.
Please expect a response within 5-7 business days.