Library Social Worker

This program will be changing starting July 1st. SPPL will change its community partner that provides social worker services in library spaces in order to better align with the needs we are seeing in our library spaces and City’s community first public safety approach as well as the community partnerships that other City departments have in place for similar work. Please stay tuned for updates.

Who is the Library Social Worker?

Saint Paul Public Libraries has one full-time social worker. They are available to guide patrons in connecting with community resources that meet their unique needs. They are highly knowledgeable about public, private, and government organizations that can assist patrons.

What can I expect from a meeting with the Library Social Worker?

The library social worker is available to meet with you one-on-one at your preferred SPPL location, via telephone, or email, to determine what agencies or resources are able to meet your needs. You do not need an appointment to come in to Open Hours (see below).

What types of topics can they help me with?

The social worker is equipped to help with the following topics:

• Housing / Shelter
• Community Resources
• Mental health
• Food / SNAP
• Programs for children and teens
• Caregiving for friends and family members
• Many other topics

Do I need an appointment?

To meet with the social worker during Open Hours you do not need an appointment.

What else should I know?

Conversations with the library social worker specialists are confidential, with a few exceptions:

• When consulting with their supervisor and team members as a means to ensure excellent service to our patrons.
• If a patron mentions harm to themselves or others to ensure safety for all.
• If served with a lawful court order or subpoena.

The social worker can refer you to social service agencies; however, they do not provide counseling, therapy, or case management.