Frequently Asked Questions

Interlibrary Loan FAQs

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• General Questions

  Can I borrow items from another library system? , collapsed

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  How many items can I request through MNLINK? , collapsed

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  Why can’t I sign in to MNLINK? , collapsed

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  What if my search doesn't produce the desired results? , collapsed

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  How do I submit a national request? , collapsed

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  Should I enter anything in the "patron notes" field? , collapsed

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  How can I track my requests? , collapsed

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  What does the status of my request mean? , collapsed

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  How do I cancel a request? , collapsed

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  How will I know if my item is unavailable? , collapsed

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  How will I know when my item is ready to check out? , collapsed

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  Why have I received the wrong item? , collapsed

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  Why have I received only volume one of an item when the MNLINK record included several volumes? , collapsed

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  Why do I keep getting only disc one of a multi-disc set? , collapsed

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  Why has my request disappeared from my record? , collapsed

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  Why is an item I returned still on my record? , collapsed

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  Why have I received a bill for $100? , collapsed

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