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: Library Go FAQs
Students and Parents
Educators
Staff
General Questions
Are there any financial
risks?
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What can students check
out?
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this Answer
How do holds work with Library
Go?
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this Answer
What about students who live outside of Saint
Paul?
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this Answer
What will the Library Go card
access?
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this Answer
What if a school wants to become a Library Go
school?
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this Answer
How does SPPL verify it’s the correct
student?
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this Answer
Can a student make a physical card using their Library Go
number?
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this Answer
What if a student already has a physical SPPL
card?
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Students and Parents
Educators
Staff
Students and Parents
Can parent/guardians use their child’s Library Go
card?
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this Answer
How are students notified about holds or overdue
materials?
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this Answer
What if a student lost or damaged five
items?
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this Answer
Lost or Damaged
Materials
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this Answer
Are there any data privacy concerns for Library
Go?
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this Answer
Who monitors what students are checking or
accessing?
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this Answer
What if a parent/guardian wants to opt-out of the program? Or what if they’ve opted out, and want to opt back
in?
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this Answer
How long are these cards
active?
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this Answer
How will students access their Library Go
card?
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this Answer
When can students access Library
Go?
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this Answer
Educators
What should I do if a student is opted-out of Library Go and can’t log in during classroom
exercises?
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this Answer
How can educators find out if their students have opted out of Library
Go?
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this Answer
Will educators and school staff receive a Library Go
card?
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this Answer
What if a parent/guardian wants to opt-out of the program? Or what if they’ve opted out, and want to opt back
in?
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this Answer
How long are these cards
active?
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this Answer
What happens when students graduate? Leave
SPPS?
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this Answer
How will students access their Library Go
card?
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this Answer
Staff
How do I update a
record?
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this Answer
What if I find a Library Go card that’s
expired?
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this Answer
The Library Go card isn’t working.
Help?
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this Answer
Does a parent need to present picture ID to add their email address to the student’s Library Go
account?
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this Answer
When should I put a ‘STOP’ on a Library Go
card?
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this Answer
What if a student lost or damaged five
items?
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this Answer
Lost or Damaged
Materials
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this Answer
What about computer sign ups? If they have two numbers, won’t they use it two
times?
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this Answer
How do students check out physical materials with their Library Go
card?
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this Answer
What can I change in a
record?
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