Assistance Request

If You Need Immediate Help

If you or someone you care for is experiencing a mental health crisis that requires immediate attention:

  • Dial 9-1-1
  • Call or Text the Minnesota Crisis Line (free, available 24/7):
    • Text “MN” to 741741 or dial **274747
  • Call 1-800-273-TALK (8255) for the National Suicide Prevention Lifeline

Talk to a Social Worker

Ruby Rivera, Library Social Worker
Ruby Rivera, LICSW

The Library Social Worker, Ruby Rivera, LICSW,  provides one-on-one assistance and expert referral on topics such as:

  • Shelter/Housing Options
  • Mental Health/Short Term Counseling
  • Food / SNAP Benefits
  • Government Resources
  • Community Resources
  • Legal Resources

Drop-In Video Counseling

Ruby is available for drop in video counseling at the Rondo and Sun Ray libraries:

  • Mondays, 10:00 a.m. - 12:00 noon
  • Thursdays, 4:00 p.m. - 6:00 p.m.

Stop in at the library and use an iPad and study room to be connected immediately to Ruby.

Schedule an Appointment

Call 651-300-9305 (Monday - Friday, 9:00 a.m. - 5:30 p.m.) or complete the form below to submit a request for assistance. Please expect a response within 2-3 business days.

Request an Appointment with the Library Social Worker

* indicates a required field
  • I need assistance with the following topics (select all that apply): * Required
  • This field is for validation purposes and should be left unchanged.
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