RBDigital/OverDrive Transition: Frequently Asked Questions

Why are RBDigital audiobooks moving to OverDrive?

OverDrive has acquired RBDigital and is transferring audiobooks from RBDigital into the OverDrive platform

You will be able to access these titles through the OverDrive website, the OverDrive app, and the Libby app. When the transfer is complete, audiobooks will no longer be available through RBDigital.

When will audiobooks be transferred from RBDigital to OverDrive?

RBDigital audiobooks will be transferred to OverDrive on Thursday, November 12, 2020. The process will take several hours. During this time, RBDigital audiobooks will not be available.

New and in-demand titles are already available in OverDrive.

What happens if I have a title currently checked out from RBDigital?

Current checkouts will be available in the RBDigital app through the remainder of their lending period. Current checkouts will not be moved to OverDrive. 

Will my holds in RBDigital be transferred to OverDrive? 

Holds will not be moved to OverDrive. You can export your Transaction History from the RBDigital website by accessing My Account > Profiles .

Can I move my holds to OverDrive?

You can manually place yourself on a new holds list in OverDrive. Please follow the instructions below:

  1. Check to see if the audiobook you'd like to place on hold is already in our OverDrive collection.
  2. If the title is already in the collection, place a hold on this title again in OverDrive or Libby.
  3. If the title is not in our collection, add yourself to the holds list by using the Recommend to Library feature. When the title transfers from RBDigital to OverDrive, you will be added to its wait list automatically and will receive an email when your hold is available. (The Recommend to Library feature is available on the OverDrive website and in the classic OverDrive app only. It is not currently available in the Libby app.)

What happens to my checkout history from RBDigital?

Checkout history will not be moved to OverDrive. However, you will be able to mark titles you’ve already read using Tags in Libby.

You can export your Transaction History from the RBDigital website by accessing My Account > Profiles

What happens to my wish list from RBDigital?

Wish lists will not be moved to OverDrive.

You can export your Transaction History from the RBDgital website by accessing My Account > Profiles.

You can recreate your wish list in Libby using Tags or in OverDrive using the Wish List feature.

Does OverDrive work with screen readers?

The OverDrive website is compatible with screen readers like NVDA or JAWS.

The OverDrive app for Android, iOS, and Windows 8/10 is compatible with most accessibility programs and apps..

Libby's navigation does not currently work with most screen readers.

To use accessibility features, we recommend using the classic OverDrive app or the OverDrive website.

Will digital magazines through RBDigital be available from OverDrive?

OverDrive is working to integrate RBDigital magazines. In the meantime, continue to use RBDigital to access magazines.

What if I need more help?

Visit the OverDrive and Libby help pages for more support. If you would like to connect with someone, Library staff are available by email, chat, and phone.

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