Strategic Plan Timeline

January - March 2018 Stakeholder mapping Interview questions identified 53 Library Design Fellows trained to conduct empathy interviews April 2018 400 stakeholders and community members interviewed More than 200 people attend two public listening sessions Seven community pop-up meetings are held throughout Saint Paul More than 1,600 Library users complete an online survey Nearly 250…
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Community Insights

Our community engagement sessions were dynamic, energizing, uplifting, and eye-opening. We heard from thousands of people across Saint Paul from all ages, races, backgrounds, and life experiences. Several common themes emerged from this process. People want libraries to focus on young people and families. Emphasis was placed on providing young people and families with access…
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Community Learning Process

To inform our strategic planning goals, we completed four major learning and engagement efforts between March and May 2018. Every neighborhood in Saint Paul and every library location was represented in this community learning effort. Empathy Interviews More than 50 Library staff members were trained in the process of conducting empathy interviews — an approach…
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Meet the Strategic Planning Team

Many people were instrumental to the creation of the Library’s new strategic direction. It evolved collaboratively and in strong partnership with the communities we serve. We asked questions, shared stories and experiences, and listened intently. We distilled everything we heard into the mission, vision, values, and direction that you will find in this document. More…
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Housing Resources Guide

General Resources United Way 2-1-1 Provides free and confidential health and human services information for people in Minnesota. Available 24 hours a day, 7 days a week. Phone: Dial 211 or (651) 291-0211 to reach a resource specialist. 24/7 resource referral line. (English, Hmong, Russian, Somali, and Spanish) Housing Resource Center (Greater Metropolitan Housing Corporation) Mission is to…
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Review Your Settings

Now that the library's new website and catalog have been available for 6 months (a big "hello!" to our 16,157 currently registered users!), take some time to check that your account settings are how you would like them. The catalog has some great tools for users to share lists, comments, and other information with each…
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Saving Your Searches

Do you search for the same authors, topics, or keywords often? If so, you can save your favorite searches so you can run then again without having to re-create the search from scratch. For example, if you often search for books by Neil Gaiman, and you only want to see search results for physical books…
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